Macy's
Shops · New York, NY
About
If you're a fan of department store shopping, Macy's Herald Square is the place for you. This iconic flagship store on 34th Street has been a New York institution since 1902. You'll find a wide selection of clothing, accessories, housewares, gifts, and furniture. It's dog friendly, so feel free to bring your pup along. The store is always busy, and customer service can be hit or miss. Many locals avoid it due to crowds and rude staff. But if you need a specific item and it's your only option, you can find it here. The store stays open late until 9pm on weekdays and 10pm on weekends. For a more curated experience, check out Saks Fifth Avenue nearby.
"Crowds are constant year-round, and the customer service is terrible."
Macy's Herald Square is located in Midtown between 7th Avenue and Broadway, near the heart of Manhattan's shopping district.
Features
- ✓Flagship store since 1902
- ✓Dog friendly shopping
- ✓Wide selection of housewares and gifts
- ✓Late hours until 10pm on weekends
Good for
Practical
What people say
Rated from 2,051 reviews on Yelp · 40 community ratings — we don’t host Yelp’s review text; read the full reviews there.
From the community
Names are kept private and text is lightly edited for clarity.
“Not what it used to be for sure”
Locals supposedly avoid this place, and it's easy to see why. Crowds are constant year-round, and the customer service is terrible. Staff are rude, unhelpful, and inconsiderate. I only come here when I absolutely have no other option.
A visitor · Over a year ago
Actually, it's a nice place and extremely big.
A guest · Over a year ago
I consistently receive good service at Macy's.
A recent visitor · Over a year ago
They carry everything you could need.
A local visitor · Over a year ago
Bring your iPod and avoid talking to anyone. This store is ridiculously huge.
A visitor · Over a year ago
Frequently Asked Questions
What products does Macy's sell? +
Macy's sells clothing, accessories, furniture, gifts, and sundries.
Is Macy's dog friendly? +
Yes, Macy's is dog friendly.
What are the store hours? +
Monday to Thursday 10am-9pm, Friday and Saturday 10am-10pm, Sunday 11am-9pm.
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